Frequently Asked Questions
Find quick answers to the most common questions about our decentralized hosting platform.
What makes Build & Run hosting 'decentralized'?
Our infrastructure utilizes a globally distributed network of servers and edge locations, reducing reliance on single data centers. This improves uptime, speed, and resilience against regional outages or attacks.
Is there a free trial or money-back guarantee?
Yes, we offer a 7-day free trial on all Standard and Pro plans. We also provide a 30-day money-back guarantee if you are not satisfied with our service quality.
How do I manage my projects and billing?
All management is handled through our Unified Control Panel. You can access it via the link on our main page to deploy sites, manage resources, and handle billing and domains.
What kind of support is available?
We offer 24/7 priority support via our support ticketing system for all paid plans. We also maintain a comprehensive knowledge base and developer blog for self-service troubleshooting.
Can I migrate my existing site to Build & Run?
Absolutely. We offer free, assisted migration services for new customers to ensure a seamless transition with zero downtime. Contact our support team to get started.
Where can I find your Terms of Service and Privacy Policy?
These documents are linked in the footer and the Utility Links section of our main landing page. We encourage all users to review them.
Need More Help? Get in Touch.
Phone / Text
For urgent matters or direct communication during business hours.
+1 (682) 561-7778